Certified Healthcare Workers Violence Prevention Specialist (CHVPS)

Course Description

The Certified Healthcare Workers Violence Prevention Specialist (CHVPS) course prepares healthcare professionals to prevent, recognize, and respond to workplace violence in hospitals, clinics, long-term care facilities, emergency departments, and other healthcare environments. Designed around OSHA recommendations and healthcare industry best practices, this comprehensive training equips participants with the knowledge and practical skills needed to create safer workplaces for healthcare employees and patients.

Healthcare workers face a significantly higher risk of workplace violence than many other industries due to patient interactions, behavioral health emergencies, visitor conflicts, and high-stress clinical environments. This course explores the causes of workplace violence, common risk factors, warning signs of aggressive behavior, and evidence-based prevention strategies that reduce incidents before they escalate.

Participants will learn how to develop and implement comprehensive workplace violence prevention programs, conduct risk assessments, establish reporting procedures, and improve organizational safety culture. The course also covers effective communication techniques, conflict resolution, de-escalation methods, emergency response planning, incident documentation, and post-incident investigations.

In addition, students will gain an understanding of OSHA guidelines, healthcare regulatory expectations, employee rights and responsibilities, and leadership strategies that support continuous improvement in workplace safety. By the end of the program, participants will be prepared to help healthcare organizations strengthen violence prevention initiatives, improve regulatory compliance, and protect employees, patients, and visitors from workplace violence.

What You'll Learn

• Upon successful completion of this course, participants will be able to:
• Identify workplace violence risk factors and early warning signs in healthcare environments.
• Apply de-escalation techniques, communication strategies, and behavioral awareness to prevent violent incidents.
• Develop and implement OSHA-aligned workplace violence prevention programs for healthcare facilities.
• Conduct workplace violence risk assessments and recommend effective hazard control measures.
• Respond appropriately to violent incidents while protecting staff, patients, and visitors.
• Establish reporting, documentation, and incident investigation procedures to support regulatory compliance.
• Promote a culture of safety through employee education, leadership involvement, and continuous improvement initiatives.
• Understand OSHA guidance and healthcare industry best practices related to workplace violence prevention.

Who Should Attend

Healthcare facility managers, safety supervisors and coordinators, nursing staff and patient care personnel, emergency department personnel, hospital security officers and supervisors, risk management personnel, behavioral health and psychiatric care staff, industrial hygienists, collateral duty safety personnel, program administrators, line supervisors, human resources and employee relations staff, and healthcare operations and compliance managers all play critical roles in ensuring safety, compliance, and effective operations within hospital and healthcare settings.